All Systems Operational
Bypass Services Operational
Login ? Operational
Orders Operational
Payments Operational
Loyalty / Rewards Operational
Fulfillment Operational
Standsheets Operational
Reconciliation Operational
Reports Operational
Support Operational
Phone Support Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - This incident has been resolved.
Jul 24, 11:23 CDT
Monitoring - A hotfix has been rolled out and we are monitoring the results. You may have to restart your devices in order to apply the update.
Jul 23, 15:11 CDT
Update - An application upgrade will arrive within a few hours in order to resolve this issue, you may have to restart your devices in order to apply the update. We will move this status to monitoring once the application upgrade has been deployed.
Jul 23, 12:50 CDT
Update - We are still working on a fix.
Jul 23, 07:40 CDT
Update - The issue has been Identified. It occurs when when attempting to add a stored value payment to an order that already has a payment attached. Orders that require only one stored value payment are unaffected.

We are continuing to work on a fix.
Jul 22, 21:48 CDT
Identified - We have identified an issue taking partial payments with Stored Value and are working on a fix.
Jul 22, 20:57 CDT
Investigating - We are currently investigating reports that taking partial payments with Stored Value is not working as intended.
Jul 22, 20:48 CDT
Jul 23, 2021
Jul 22, 2021
Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 21:27 CDT
Investigating - We are currently investigating an issue with stored value transactions not processing. We are actively working on a solution and we'll update this status page as more information is available.
Jul 21, 19:47 CDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.