Investigating - We are currently investigating an issue that is affecting customers using the 7Shifts integration with Bypass/Clover Sport.

Affected customers will be unable to load the Labor settings tab in Bypass Manager and unable to see sales information or labor information when signed into 7Shifts.

We'll post an update when more information is available.

Jun 23, 09:41 CDT
Bypass Services Operational
Login ? Operational
Orders Operational
Payments Operational
Loyalty / Rewards Operational
Fulfillment Operational
Standsheets Operational
Reconciliation Operational
Reports Operational
Support Operational
Phone Support Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In observance of Independence Day in the United States, the Clover Sport Product Support team will be unavailable for non-critical issues on Monday, July 4th, 2022.

If during this time you are experiencing a complete loss of functionality or access to services where no workaround is available, please call Clover Sport Product Support at 512-291-6192, Opt 1 to page our on-call team.

For non-critical issues, please submit a ticket through the Clover Sport Help Center or email us at support@bypassmobile.com.

Clover Sport Product Support will return to offering regular support options on Tuesday, July 5th, 2022 at 9:00 AM Central Time.

Posted on Jun 28, 11:56 CDT
Past Incidents
Jun 30, 2022
Completed - The scheduled maintenance has been completed.
Jun 30, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:00 CDT
Scheduled - On Thursday, June 30, 2022 at 2:00 AM Central Time, Clover Sport will be performing maintenance on their cloud services. This is not anticipated to interrupt regular business operations.

A software update will also be pushed to devices during this maintenance period. Customers are asked to please reboot their device (Clover) or logout/login of Access or Anywhere (MTI) to install the update.

If you experience any issues during the maintenance period or update process, please call Clover Sport Product Support at 512-291-6192, Opt 1.

Jun 29, 13:29 CDT
Jun 29, 2022
Resolved - The issue affecting our service provider has now been resolved. Thank you for your patience as they worked to resolve this issue.
Jun 29, 10:11 CDT
Monitoring - Our provider has started to see improvements with service. If you have attempted to contact Clover Sport Product Support by phone, please try again.

If you continue to have issues, Product Support can also be reach via the Help Center at support.bypassmobile.com or via email at support@bypassmobile.com.

We will continue to monitor this situation for any further updates.

Jun 29, 10:02 CDT
Investigating - Customer may have issues contacting Clover Sport Product Support by phone at this time.

While this issue is being investigated, please contact Clover Sport Product Support via the Help Center at support.bypassmobile.com or via email at support@bypassmobile.com.

An update will be posted once more information is available.

Jun 29, 09:35 CDT
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Unresolved incident: Service Interruption - Unable to load 7Shifts Configuration.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:00 CDT
Scheduled - In observance of Juneteenth, the Clover Sport Support team will be unavailable for non-critical issues on Monday, June 20, 2022.

If during this time you are experiencing any critical issues where the flow of your business has completely stopped and you require immediate assistance, please call Clover Sport Support at 512-291-6192, Opt 1 to page our on-call team.

For non-critical issues, please submit a ticket through the Clover Sport Help Center or email us at support@bypassmobile.com.

Clover Sport Support will return to offering regular support options on Tuesday, June 21, 2022 at 9:00 AM. Central Time.

Jun 13, 11:04 CDT
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.