All Systems Operational
Bypass Services Operational
Login ? Operational
Orders Operational
Payments Operational
Loyalty / Rewards Operational
Fulfillment Operational
Standsheets Operational
Reconciliation Operational
Reports Operational
Support Operational
Phone Support Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022
Resolved - All systems have been restored and have been functioning as expected for the day. If you continue to experience issues please contact the Support Desk (844-637-4767) for assistance.
Oct 1, 20:08 CDT
Update - All systems have been restored and have been functioning as expected for the day. If you continue to experience issues please contact the Support Desk (844-637-4767) for assistance.
Oct 1, 20:07 CDT
Update - All systems have been restored and have been functioning as expected for the day. If you continue to experience issues please contact the Support Desk (844-637-4767) for assistance.
Oct 1, 20:07 CDT
Update - A workaround has been applied and we have seen an improvement in performance. We continue to monitor our systems for any additional issues and will notify all venues if something does arise. Please continue to report any issues to the Support Desk 844-637-4767.
Oct 1, 08:11 CDT
Update - Our engineers are continuing to investigate a fix for the degraded performance of several services identified as causing the payment and merchant dashboard issues. We will provide additional updates shortly.
Sep 30, 20:40 CDT
Update - Our engineers are continuing to investigate a fix for the degraded performance of several services identified as causing the payment and merchant dashboard issues. We will provide additional updates shortly.
Sep 30, 19:23 CDT
Update - We have identified an issue with some services that are performing at less than standard levels and are having a negative impact on payments and the merchant dashboard. Our engineers continue to work toward a resolution and we will provide additional updates soon.
Sep 30, 17:42 CDT
Update - We are continuing to investigate this issue.
Sep 30, 15:14 CDT
Investigating - We are currently experiencing a partial service degradation that is impacting a variety of our platform services. Engineers are actively investigating and looking to resolve these issues as quickly as possible.
Sep 30, 14:27 CDT
Sep 30, 2022
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.