Bypass Mobile Status

All Systems Operational

Bypass Services Operational

Orders Operational

Payments Operational

Loyalty / Rewards Operational

Fulfillment Operational

Standsheets Operational

Reconciliation Operational

Reports Operational

Support Operational

Phone Support Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Service Interruption - Bypass Reports

Resolved - This incident has been resolved.
Jun 10, 09:06 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 14:52 CDT

Investigating - We are actively investigating this issue with our cloud partners, AWS and Looker.

We are working to resolve this issue as quickly as possible and will continue to provide updates until resolution.
Jun 9, 10:53 CDT

Identified - We have identified a potential root cause for the issue affecting Bypass Manager Reporting with our integration to Looker.
Jun 8, 18:42 CDT

Update - We are continuing to investigate the issue with Bypass Manager Reporting.

We are working to resolve this issue as quickly as possible and will continue to provide updates until resolution.
Jun 8, 13:37 CDT

Investigating - We are currently investigating an issue with Bypass Manager Reporting

We are working to resolve this issue as quickly as possible and will continue to provide updates until resolution.
Jun 8, 11:59 CDT

Jun 9, 2021

Jun 8, 2021

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

Limited Support Availability - Memorial Day 2021

Completed - The scheduled maintenance has been completed.
May 31, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:00 CDT

Scheduled - In observance of Memorial Day, the Bypass Support team will be unavailable for non-critical issues on Monday, May 31, 2021.

If during this time you are experiencing any critical issues where the flow of your business has completely stopped and you require immediate assistance, please call Bypass Support at 512-291-6192, Opt 1 to page our on-call team.

For non-critical issues, please submit a ticket through the Bypass Support Center or email us at support@bypassmobile.com.

Bypass Support will return to offering regular support options on Tuesday, June 1, 2021 at 9:00 AM Central Time.
May 24, 09:20 CDT

May 30, 2021

No incidents reported.